FAQ
General Questions
• What types of golf bags do you offer?
We offer a variety of golf bags, including stand bags, cart bags, and travel bags.
• Do you offer custom golf bags?
Yes, we offer custom golf bag options to meet your specific needs. Please contact us for more information.
• How long does shipping take?
Our standard shipping time is 5-10 business days within the USA. Please refer to our shipping policy for more details.
• What is your return policy?
We offer a 14-day return policy on all items. Items must be in new, unused condition with all original tags and packaging.
Product-Specific Questions
• What are the dimensions of the HYF Golf bag?
The dimensions of the HYF Golf bag are 8” Diameter and 32” Height.
• Can I fit a full set of clubs in this bag?
Yes, our HYF Golf bag can comfortably hold a full set of 14 golf clubs.
• What is the weight of the HYF Golf bag?
The HYF Golf bag weighs less than 5 lbs.
Payment and Ordering Questions
• What payment methods do you accept?
We accept credit card, debit card, Google Pay, Apple Pay, PayPal and PayPal Pay in 3.
• Do you offer shipping outside USA?
No, we offer shipping to USA-based customers only. Shipping costs vary depending on the destination and the weight of the order.
• How long does shipping take?
Shipping times vary depending on your location and the shipping method you choose. You can estimate shipping times during the checkout process.
• How do I track my order? ◦ Once your order ships, you will receive a tracking number. You can use this number to track your order's progress on the shipping carrier's website.
• Can I cancel my order?
Order cancellations are subject to our cancellation policy. Please contact us as soon as possible if you need to cancel your order.
Customer Service Questions
• How can I contact customer service? ◦ You can contact our customer service team by email at support-support@hyfgolf.com or by phone at 678-671-9326.
• What are your business hours? ◦
Our customer service hours are 9-6, Monday-Friday.
• How can I track my order?
You can track your order using the tracking number provided in your shipping confirmation email.